Shipping Policy La Doux Rêves

  1. Iboualatsen h.o.d.n. La Doux Rêves (hereinafter La Doux Rêves) is registered with the Chamber of Commerce under number 78023580 and is located at Lodewijk Pincoffsweg 168, 3021TA, Rotterdam in the Netherlands.

Article 1 – Definitions

  1. In these general terms and conditions, the following terms are used in the following meanings unless expressly stated otherwise:
  2. Offer: Any offer (written whether electronic or otherwise) to Buyer to supply Products by Seller to which these terms and conditions are inseparably linked. In certain situations, an Offer may be communicated by means other than written or electronic communication (e.g., orally). This depends on the actual situation/circumstances.
  3. Consumer: The natural person not acting in the exercise of a profession or business.
  4. Buyer: the Consumer who enters into an Agreement (at a distance) with Seller.
  5. Agreement: The sales contract (at a distance) for the sale and delivery of Products purchased by Buyer from La Doux Rêves.
  6. Products: The Products offered by La Doux Rêves are fresh beaubons.
  7. Seller: The provider of Products to Buyer, hereinafter referred to as La Doux Rêves.

Article 2 – Delivery

  1. If the commencement, progress or (completion) delivery of the Agreement is delayed because, for example, Buyer has not or not timely provided all requested information, insufficient cooperation, the (advance) payment is not received by La Doux Rêves in a timely manner, or there is any delay due to other circumstances beyond the control of La Doux Rêves, La Doux Rêves shall be entitled to a reasonable extension of the (completion) delivery period. All agreed (delivery) dates are never deadlines. Buyer must give La Doux Rêves written notice of default and allow it a reasonable period of time to still deliver. Buyer shall not be entitled to any compensation due to the resulting delay.
  2. The Buyer is obliged to take delivery of the goods at the time they are made available to it under the Agreement, even if they are offered to it earlier or later than agreed.
  3. If Buyer refuses to take delivery or fails to provide information or instructions necessary for delivery, La Doux Rêves is entitled to store the goods at Buyer’s expense and risk.
  4. If the Products are delivered by La Doux Rêves or an external carrier, La Doux Rêves is entitled, unless otherwise agreed in writing, to charge any delivery costs. These will then be invoiced separately unless expressly agreed otherwise.
  5. If La Doux Rêves requires data from Buyer as part of the execution of the Agreement, the delivery time does not start until Buyer has made all data necessary for the execution available to La Doux Rêves.
  6. If La Doux Rêves has specified a deadline for delivery, it is indicative. Longer delivery times apply for delivery outside the Netherlands.
  7. La Doux Rêves is entitled to deliver the goods in parts, unless this is deviated from by Agreement or the partial delivery has no independent value. La Doux Rêves is entitled to invoice the thus delivered separately.
  8. Deliveries will be made only if all invoices have been paid unless expressly agreed otherwise. La Doux Rêves reserves the right to refuse delivery if there are well-founded fears of non-payment.
  9. If Buyer is not at home/unavailable to take delivery of the goods, and La Doux Rêves cannot leave the goods for Buyer in any other way at the time of a first delivery/delivery attempt (for example, by delivering the goods to neighbors present), La Doux Rêves shall be entitled to charge additional costs for a subsequent delivery (attempt). La Doux Rêves is not liable for any loss of quality of the goods / Products due to the need to make a subsequent (e.g. second) attempt at delivery or in the event that La Doux Rêves is forced to leave the Products in any other way for Buyer (e.g.: delivery to neighbors).

Article 3 – Packaging and transportation

  1. La Doux Rêves undertakes to Buyer to package the goods to be delivered properly and to secure them in such a way that they reach their destination in good condition under normal use.
  2. Unless otherwise agreed in writing, all deliveries are inclusive of sales tax (VAT), packaging and packaging materials.
  3. The acceptance of goods without any remarks on the waybill or receipt is considered proof that the packaging was in good condition at the time of delivery.

Article 4 – Collection and/or Delivery
Collect

  1. Client must place an order in a timely manner but at least 1 day in advance. Large orders should be placed in consultation with La Doux Rêves. Orders must be picked up by Client himself at La Doux Rêves’ physical location. Client shall comply with the regulations of La Doux Rêves in doing so.

Delivery

  1. La Doux Rêves is obliged to ensure that, with respect to the Products, food safety is guaranteed at all times in accordance with applicable laws and regulations, as well as to carry out controls (or have them carried out) on a regular basis and report the results of such controls. La Doux Rêves may provide Client with instructions regarding food safety if Client keeps the Products itself. La Doux Rêves shall never be liable on the basis of its advice, or the omission thereof, for any damage and/or costs incurred by Client.
  2. Delivery takes place on an agreed day and time.

Article 5 – Risk transition

Risk of loss of or damage to the Products that are the subject of the Agreement shall pass to Buyer at the time the Products are provided into Buyer’s control. This is the case if the Products have been delivered to Buyer’s delivery address.

Rotterdam, Aug. 24, 2021

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