FAQ

We currently ship worldwide. Your product will be packed in such a way that they arrive in good condition. Through the website you can see which countries we ship to.

The Distance Selling Act (art. 7:5 BW) is declared La Doux Rêves not applicable, this because we deliver products that may spoil and / or age quickly (art. 7:46d jo. art. 7:46b BW). Due to their nature, our products cannot be returned.

Das Fernabsatzgesetz (Art. 7:5 BW) wird von La Doux Rêves für nicht anwendbar erklärt, dies weil wir Produkte liefern, die schnell verderben und/oder altern können (Art. 7:46d jo. Art. 7:46b BW). Unsere Produkte können aufgrund ihrer Beschaffenheit nicht zurückgegeben werden.

The Distance Selling Act (art. 7:5 BW) is declared La Doux Rêves not applicable, this because we deliver products that may spoil and / or age quickly (art. 7:46d jo. art. 7:46b BW). Due to their nature, our products cannot be returned.

Das Fernabsatzgesetz (Art. 7:5 BW) wird von La Doux Rêves für nicht anwendbar erklärt, dies weil wir Produkte liefern, die schnell verderben und/oder altern können (Art. 7:46d jo. Art. 7:46b BW). Nos produits ne peuvent pas être remplacés par d’autres en raison de leur qualité.

Das Fernabsatzgesetz (Art. 7:5 BW) wird von La Doux Rêves für nicht anwendbar erklärt, da wir Produkte liefern, die schnell verderben und / oder altern können (Art. 7:46d jo. Art. 7:46b BW). Aufgrund ihrer Beschaffenheit können unsere Produkte nicht zurückgegeben werden.

Unfortunately, as much as we would like to, this is not possible (yet). Demand currently exceeds supply. In the order process in the calendar, you can see when the first possible availability is.

If you do not show up to your pick-up appointment without letting us know, your order will be cancelled. If you contact us in time (at least 48 hours in advance) because you are unable to pick it up due to force majeure, we can reschedule your order by mutual agreement.

During the ordering process, you need to select your own date from the calendar. The date you select as the customer Is also the date you need to pick up. Collection itself can be done at Lodewijk Pincoffsweg 168 3071 AS Rotterdam between 5 and 7 pm.